Welcome to the City of Eternals community forums! City of Eternals is the world's first massively multiplayer online game (MMO) set in the dark, exciting world of modern Vampires. Use these forums to share experiences, questions, ideas and meet other fellow vampires from New Valencia. Join the conversation!

What to do if you're having a problem

How to contact ohai or get help with an issue.

What to do if you're having a problem

Postby matt » Jan 26, 2010 4:43 pm

First of all, we're sorry that things aren't working for you! This post is here to make sure that you direct your request to exactly the right place!

General Issues
If you're confused, not sure what to do, or can't figure out to make things work, the best thing to do is to ask the players in the game first! We have a great player community, most of whom love to help out new players! If you're finding that you can't get the answer you need, or you need more detailed information, you can check out our FAQs and Guides.

As well, if you have general suggestions or feedback about something, you should post that in the Suggestions/Feeedback forum.

ohais and Store Issues
If you are having any problems with ohais, ohai items, or anything of this nature do not post in this forum! Please read this post to make sure that your issue is dealt with quickly and safely.

In-Game Issues
If you're having a problem with something in the game, please read this post to find out how to get started.

Connection Issues
If you can't get into the game at all, please read this post to find out how to get started.
Matt Ohai, online community manager
We Make Fun.Image
User avatar
matt
online community manager
 
Posts: 355
Joined: December 2009
Location: everywhere

Return to How to Get Help



Forum Stats

RECENTLY ACTIVE TOPICS Top Active Users Newest Users
anatomy
Started by: kristianna
grflood
Posts: 601
calan
Posts: 457
matt
Posts: 355
gem
Posts: 298
Jane Is Ko
Posts: 120
dreagrrl joined: Jul 29, 2010 10:37 pm
shan2010 joined: Jul 29, 2010 10:31 pm
sarahlynn.burgdorf joined: Jul 29, 2010 7:47 pm
tabbyhikat joined: Jul 26, 2010 9:09 pm
420tokes joined: Jul 26, 2010 4:11 pm

Who is online

Users browsing this forum: No registered users and 0 guests